Privacy Policy

Welcome to www.noorsajewels.com (“Website”). NoorSa Jewels (“Brand”, “we”, “us” or “our”), operated under Balaji Spectrum Pvt. Ltd., respects your privacy, and the protection and security of your personal information is one of our highest priorities.

This Privacy Policy explains how we collect, use, store, and share your personal information when you visit or shop with us through this Website. By using our Website, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Website.

Information We Collect

We may collect the following types of information:

Personal Information You Provide

Name, email address, billing and shipping address, phone number, and payment details when placing an order.
Account details if you create a client account.
Communication records (queries, feedback, or emails).

Device Information (collected automatically)

IP address, browser type, time zone, cookies installed on your device.
Details of how you interact with the Website, such as pages visited, searches, and referring sites.

Third-Party Information

If you connect with us through social media platforms, we may collect certain information permitted by those platforms.

Consent

When you provide us with personal information to complete a transaction, verify your card, place an order, or arrange delivery, we imply your consent to collect and use that information. You may withdraw consent anytime by contacting us at noorsajewels@gmail.com

Use of Information

We use your personal information to:

Process, fulfill, and ship your orders.
Communicate with you regarding your order, queries, or services.
Provide updates about NoorSa Jewels, including new collections, offers, and events (if you opt in).
Screen transactions for fraud and security risks.
Improve and personalize your shopping experience.
Comply with legal obligations.

Sharing of Information

We will never sell or rent your personal information. However, we may share it in limited circumstances:

With service providers (payment gateways, logistics/couriers) strictly for order processing.
With analytics partners (e.g., Google Analytics) to understand browsing behavior.
If required by law, to respond to lawful requests or protect our rights.

Cookies

Our Website uses cookies to enhance your browsing experience — for example, remembering your preferences or keeping items in your shopping cart. You may disable cookies through your browser, but some features may not function optimally.

Age of Consent

The Website and its services are intended only for individuals 18 years and older. We do not knowingly collect information from minors. If we learn that we have collected information from a minor, we will delete it promptly.

Data Retention

We retain order and client information for as long as necessary to fulfill the purposes described in this Privacy Policy unless a longer retention period is required by law. You may request deletion of your data by contacting us.

Your Rights

Depending on your jurisdiction (including GDPR for EU/UK residents), you may have rights to:

Access the personal information we hold about you.
Request correction, updates, or deletion.
Restrict or object to our processing of your data.
Withdraw consent at any time.

To exercise these rights, email us at noorsajewels@gmail.com

Security

We implement reasonable security measures to protect your information. However, no online platform is entirely risk-free, and we cannot guarantee absolute security.

Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted here, and your continued use of the Website will constitute acceptance.

Contact Us

For questions, concerns, or complaints regarding this Privacy Policy, please contact us:

📩 Email: noorsajewels@gmail.com
📞 Phone/WhatsApp: +91-9680878071
📍 Address: Balaji Spectrum Pvt. Ltd., Jaipur, Rajasthan, India